Equipment Technical Services Director Lead, APAC Region

1 day ago


Singapore Boston Scientific Full time

About the Role

We are seeking a seasoned Equipment Technical Services Director to lead our team in the APAC region. As a key member of our organization, you will be responsible for ensuring strong customer support and driving business growth through effective equipment technical services.

Key Responsibilities:

  • Develop and execute strategic plans to enhance customer experience and reduce time to repair
  • Collaborate with commercial teams to ensure successful new product introductions and end-of-life cycle management
  • Lead regional projects to drive process excellence and improve logistics and inventory management
  • Create a high-performance culture focused on customer experience and continuous improvement

Requirements:

  • Bachelor's or Master's degree in Engineering and/or Operations Management
  • At least 7-10 years of progressive service and field service leadership experience
  • Demonstrated customer-facing experience and ability to communicate effectively across levels and geographies

Estimated Salary: $120,000 - $180,000 per year

About Boston Scientific

As a leader in medical science for over 40 years, we are committed to solving challenges that matter most – united by a deep caring for human life. Our mission is to advance science for life, transforming lives through innovative medical solutions that improve patient lives and create value for our customers and employees.



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