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Customer Service and Front Desk Coordinator

1 week ago

Singapore Sentosa Development Corporation Full time
Career Opportunities: Shangri-La Rasa Sentosa, Singapore is committed to providing our employees with opportunities for career growth and advancement. As a Front Desk Supervisor, you will have the opportunity to develop your skills and knowledge in hotel operations, customer service, and leadership. We offer a competitive salary, benefits package, and opportunities for career development and advancement.

**Responsibilities:**
  • Taking responsibility of the front office to ensure seamless service delivery.
  • Supervising and leading front desk staff in their daily activities.
  • Upselling rooms to meet guests' needs when possible.
  • Fulfilling guest requests in a professional and timely manner.
As a key member of our front office team, you will have the opportunity to work with a talented team of individuals who share your passion for delivering exceptional customer service. If you are passionate about delivering exceptional customer service and leading a team, we would love to hear from you.