Infrastructure Support Specialist

4 days ago


Singapore NTT DATA SERVICES SINGAPORE PTE. LTD. Full time
Job Summary

As an Infrastructure and Desktop Support Specialist at NTT DATA SERVICES SINGAPORE PTE. LTD., you will be responsible for managing the life cycle of infrastructure projects, including network, servers, storage, backup, and voice infrastructure. You will lead or assist in the planning, implementation, and introduction of new systems and technologies, driving IT changes and standardization aligned with the company's strategy. Additionally, you will administer, monitor, and measure the performance of infrastructure components, manage data backup, and provide 2nd-level support for network infrastructure, servers, and voice infrastructure. You will also build sustainable relationships with engineering and manufacturing teams to support business changes and standardization.

Key Responsibilities

1. Project Management: Manage life cycle management (LCM) and improvement projects for network, servers, storage, backup, and voice infrastructure. Execute projects on scope, on time, and on budget.
2. Infrastructure Administration: Administer, monitor, and measure the performance of infrastructure components. Manage and monitor data backup on infrastructure components.
3. Support: Provide 2nd-level support for network infrastructure, servers, and voice infrastructure. Support plant information systems, including shop floor network and radio frequency equipment.
4. Engagement: Build sustainable relationships with engineering and manufacturing teams to support business changes and standardization.

Requirements

UAT, Troubleshooting, Microsoft Office, Hardware, Outsourcing, Laptops, Exploitation, VDA, IT Operations, Tuning, Windows, IT Strategy, Manufacturing, Infrastructure Support

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