Infrastructure Support Specialist

1 day ago


Singapore ZENITH INFOTECH (S) PTE LTD. Full time
Job Summary

Zenith Infotech (S) Pte Ltd. is seeking a highly skilled Infrastructure Support Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our infrastructure and services.

Key Responsibilities
  • Assist in the management of operations, service levels, and contract administration of our technologies and infrastructures.
  • Support IT service management processes, including service level management, incident and problem management, change and release management, configuration management, capacity management, availability management, backup and recovery management, and security management.
  • Provide governance on the services provided by our service providers.
  • Manage escalation processes and perform service recovery for incidents that directly impact services or users.
  • Conduct internal security reviews and assist in internal and external audits.
  • Support user projects involving infrastructure acquisitions and evaluations.
  • Review infrastructure capacity and forecast capacity needs for growth and new projects, as well as for obsolescence of old technology. Upgrade systems in a timely manner to meet such needs.
  • Ensure infrastructure servers and networks systems are adequately secured, and necessary security tools and monitoring systems are in place to protect against unauthorized access or attack.
Requirements
  • At least 6 years of working experience in managing or maintaining Microsoft Windows, Oracle Solaris/Unix, and/or Redhat/Linux Server in a virtualized environment such as VMware or Hyper-V, with Internet and Intranet Web Applications.
  • Experience in MS SQL Server Database Administrator, including 1-2 years of experience with clustered database environment and supporting high availability. Exposure to other database platforms such as Oracle DB, MongoDB, and Maria DB will be advantageous.
  • Experience in mainframe infrastructure administration specialising in z/OS, CICS, Mainframe network, or good working knowledge in Enterprise Storage and related software (e.g. EMC TimeFinder, SRDF, CA1), USS, MQSeries, and Automated Operations Software (e.g. CA-ESP, CA-Dispatch, CA Solve, CA-NetMaster) will be advantageous.
  • Possess a strong understanding of security practices in server, database, and network is important.
  • Relevant technical certifications in the administration and troubleshooting of the following products will be advantageous:
  1. Microsoft Windows Server
  2. Redhat (Linux) Server
  3. VMware Hypervisor
  4. Microsoft SQL Server
  5. Oracle DB Server
  6. CISCO Networks
  7. Checkpoint Firewall
  8. Palo Alto Networks Firewall

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