Job Title: Customer Project Lead

5 days ago

Singapore beBeeProjectManagement Full time $120,000 - $150,000
Customer Project Lead

As a Customer Project Lead, you will be the primary point of contact for customers throughout all project-related aspects. This includes pre- and post-sales support, customer presentations, specification reviews, and agreement negotiations.

Key Responsibilities:
  • Develop and maintain strong relationships with customers to ensure successful project outcomes.
  • Collaborate with cross-functional teams to identify and address customer needs and concerns.
  • Provide expert advice on customized solutions to meet customer requirements.
  • Ensure timely project acceptance and lead customer projects from evaluation to successful completion.
  • Gather competitor information and distribute it within the organization.
Requirements:
  • Bachelor's or Master's degree in Engineering Science or a related field.
  • Minimum 8 years of experience in a technical environment.
  • Preferably >3 years of customer support or product support experience.
  • Excellent communication and interpersonal skills to transfer messages between customers and internal stakeholders.
  • Understanding of chemical processes, factory automation, and software feature needs.
  • Proficiency in Microsoft Office and email management.

Additionally, you should be independent, flexible, open-minded, and highly self-motivated. You should also be comfortable working in a home-based environment and prepared for international travel. As a robust team player, you should possess a hands-on attitude and excellent problem-solving skills.

Benefits:
  • Opportunity to work on diverse projects with various customers.
  • Chance to develop and maintain long-term relationships with clients.
  • Professional growth and development through continuous learning and training.
  • Flexible work arrangements to suit individual needs.

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