IT Support Specialist
3 weeks ago
About EF Software
We are a leading provider of comprehensive software products and solutions, serving the Asian market with cutting-edge technology.
Our mission is to deliver exceptional customer experiences through our service-oriented culture, innovation, and advanced technology.
Job Overview
We are seeking a highly skilled IT Support Specialist to join our team in providing technical assistance and support for computer systems, hardware, and software.
Key Responsibilities:
- Provide timely and effective technical assistance and support for customers
- Respond to queries and resolve issues related to computer systems, hardware, and software
- Install, modify, and repair computer hardware and software as needed
- Maintain daily performance of computer systems and troubleshoot any issues that may arise
- Collaborate with cross-functional teams to ensure seamless delivery of services
Requirements:
- Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
- Experience in basic networking support and supporting OS platforms such as Windows 10
- Excellent communication and administrative skills
- Able to work independently and as part of a team
Salary Range: SGD 45,000 - SGD 65,000 per annum, depending on experience. Benefits include opportunities for growth and professional development, a dynamic work environment, and a competitive salary package.
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