Retail Banking Governance Specialist

18 hours ago


Singapore DBS Bank Limited Full time
Job Overview

We are seeking an experienced professional to lead the governance framework and controls within retail branch operations across a regional network.

Key Responsibilities
  • Leadership & Strategy: Develop and execute comprehensive governance frameworks for sales surveillance and branch operations, ensuring alignment with bank strategy, regulatory requirements, and risk management policies.
  • Sales Advisory and Governance: Provide strategic guidance and advisory support to the regional retail sales team, ensuring sales processes, systems, and practices align with regulatory standards and company objectives.
  • Sales Surveillance Governance: Oversee surveillance of retail banking sales activities to identify and mitigate risks, unethical sales practices, and non-compliance. Implement monitoring processes to ensure sales teams adhere to internal policies, regulatory standards, and ethical practices.
  • Branch Operations Controls: Manage operational controls within retail bank branches to ensure compliance with established policies, procedures, and risk management frameworks. Monitor branch activities to mitigate operational risks, fraud, and inefficiencies.
  • Risk & Compliance Management: Collaborate with internal teams to design, implement, and enhance risk management strategies, ensuring sales and branch operations adhere to regulatory frameworks, such as AML, KYC, and other relevant industry regulations.
  • Performance Monitoring & Reporting: Define KPIs for sales governance and branch operations, regularly assessing performance against these metrics. Provide senior leadership with comprehensive reports detailing compliance status, performance trends, risk assessments, and control effectiveness.


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