Retail Banking Governance Specialist

3 days ago


Singapore DBS Bank Limited Full time

DBS Bank Limited is seeking a highly skilled professional to lead the governance framework and controls within retail branch operations across a regional network.

About the Role

This role will oversee the design, implementation, and maintenance of controls to mitigate risks, enhance operational efficiency, and ensure compliance with both internal policies and external regulations. Additionally, the incumbent will manage the governance of sales advisory and surveillance function to ensure sales practices are ethical, compliant, and aligned with company goals.

Key Responsibilities
  • Lead the development and execution of comprehensive governance frameworks for both sales surveillance and branch operations within the retail banking environment.
  • Provide strategic guidance and advisory support to the regional retail sales team, ensuring that sales process, systems, and practices are aligned with regulatory standards and company objectives.
  • Oversee the surveillance of retail banking sales activities to identify and mitigate risks, unethical sales practices, and non-compliance.
  • Manage operational controls within retail bank branches to ensure compliance with established policies, procedures, and risk management frameworks.
Requirements
  • Bachelor's degree in Business, Finance, Risk Management, Law, or related field.
  • Minimum of 12-15 years of experience in retail banking, with expertise in both sales governance and branch operations.
  • Strong understanding of retail banking products, services, and branch sales and service processes, as well as in-depth knowledge of regulatory frameworks and operational risk management.
  • Proven experience designing and managing sales surveillance programs, operational controls, and governance frameworks across a retail banking network.
Estimated Salary: $120,000 - $180,000 per annum

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