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Food Safety Quality Assurance Professional
3 weeks ago
We are seeking an experienced Quality Assurance specialist to ensure that all products and processes meet food safety, quality, and regulatory standards.
Key Responsibilities:- Collaborate with the QA Manager to guarantee full compliance with regulatory requirements, industry best practices, and company food safety and quality standards.
- Support initiatives aimed at improving food safety and quality assurance processes across operational workflows, contributing to process optimization and regulatory compliance.
- Conduct onsite quality inspections at receipt, storage, and dispatch areas, focusing on cold chain management to ensure compliance with food safety standards and regulatory requirements.
- Assess inspection results to evaluate the performance and compliance of suppliers and service providers, ensuring alignment with food safety standards and quality expectations.
- Review supplier documentation to verify that they meet food safety standards and quality requirements for both products and services.
- Audit service providers to ensure their operational processes comply with food safety standards and align with industry best practices.
- Provide timely support to the QA Manager in investigating food safety and quality incidents, including on-site assessments and preparation of detailed incident reports.
- Investigate customer complaints, including product sampling, testing, and analysis in coordination with cross-functional teams.
- Respond to customer inquiries, ensuring accurate communication and maintaining high customer satisfaction.
- Validate critical processes to ensure alignment with both regulatory standards and internal quality protocols.
- Degree in Food Science or Food Technology.
- Minimum 3 years of QA experience in the food industry.
- Knowledge of Food Act and Regulations, and food safety management certifications (HACCP, ISO 22000 or GFSI standards).
- Ability to work independently and collaboratively across teams.
- Attention to detail and ability to maintain accuracy in tasks assigned.
- Strong interpersonal and communication skills.
- Physical fitness and comfort working in cold environments.
- Ability to travel as required to support QA operations.
