Expert Data Centre Designer

Job Title: Expert Data Centre Designer

As a critical member of our data centre design team, you will play a pivotal role in creating innovative solutions that meet the needs of our customers. Your primary responsibility will be to develop and implement design strategies that adhere to our corporate standards.

• Develop and manage design drawings and documentation for commercial projects within designated data centres and support other data centres as needed.
• Assist the Platform Engineering team in producing contract drawings for Pre-Sales support and deliver them to the Sales team as part of contract documentation.
• Provide assessments on power, cooling, and square meter availability at the Initial Quote phase.
• Create technical designs for customer lifecycle activities and amendments to ensure customer requirements and design artefacts are completed within agreed parameters.
• Generate Technical Handover documents, including Computer-Aided Design (CAD) layouts, customer rack layouts, floor layout plans, and Bill of Materials for installations.
• Evaluate adherence to Whitespace Design and Engineering Guidelines, following corporate design principles related to standardization of power, cooling, and space in the designs.
• Establish Work Orders to instruct Implementation Managers, remote hands, and vendors on task execution against solution design.
• Process all design activities for customer life cycle orders (day two) as it relates to MACDs and partial/full terminations.
• Update facility floor plans using Auto-Computer Aided Design (ACAD) and Data Centre Infrastructure Management (DCIM) software.
• Update and maintain inventory systems (e.g., FNT, OpsView, etc.) for Space and Power to ensuring data integrity and completeness.
• Update records of customers' power circuits using company DCIM software.
• Adhere to QHSSE Responsibilities Matrix.
• Provide support during audits at DLR sites, ensuring data integrity and alignment issues.
• Take responsibility for administrative and documentation management within the Platform Engineering function.
• Determine customer opportunity density cooling limits and perform CFD when needed.
• Coordinate with the Capacity Planning team for the need to add incremental space, power, and connectivity installed capacity to support new customer transactions (Capacity Management).
• Manage ROFR/ROFO space in coordination with commercial management team (Capacity Management).
• Assist Solution Engineers with pre-sales technical inquiries and design activities.
• Engage in training programs, workshops, and self-directed learning to enhance skills and knowledge relevant to the role.
• Support sub-regional initiatives and activities to be an effective member of the cross-functional team.
• Engage in customer interactions to support Sales and Solutions Engineers when required.
• Identify opportunities for process enhancement, suggest improvements that contribute to efficiency and effectiveness.
• Assist in onboarding new team members, share knowledge, and help them integrate into the team and company culture.
• Assist with sustainability and environmental initiatives, aligning with the company's commitment to responsible practice.

Requirements:

• A bachelor's degree in engineering, preferably electrical or mechanical.
• Significant years of engineering experience in mission-critical environments, preferably including data centres.
• Strong knowledge of Auto-Computer Aided Design (ACAD).
• Proficiency with Microsoft Office Suite (Visio, PowerPoint, Word, Outlook, Explorer) and/or equivalent.
• Experience of data centre design, business critical infrastructure management, and data centre environment awareness.
• Electrical, Mechanical, Network, or Operational data centre experience is a benefit.
• Rigorous attention to detail and application of standards and processes.
• Must be a self-starter, proactive, flexible, and able to work within deadlines.
• Ability to work on multiple tasks/projects.
• Strong problem-solving skills, including the ability to resolve customer design issues effectively.
• Must be detail-oriented with excellent communications, interpersonal, and oral/written presentation skills.
• Ability to travel and work onsite.
• Customer centricity and natural drive to work with other areas of the business to provide the customer with the best possible outcome.

Benefits:

• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• Competitive compensation and benefits package.
• Recognition and rewards for outstanding performance.