Business Solutions Consultant

2 weeks ago


Singapore AIA Full time

About AIA

AIA is an organization that aims to create a healthier and more sustainable future for everyone.

We are seeking a skilled Business Solutions Consultant who will play a key role in providing business knowledge to drive impact analysis and propose functional solutions that achieve our business needs efficiently.

About the Role

The Business Solutions Consultant will be responsible for functional support, providing business knowledge to perform impact analysis and propose functional solutions to achieve our business needs in an effective and cost-efficient manner.

Key Responsibilities Include:

  • Support existing AIAS employee benefits admin system, as well as new projects implementation and BAU enhancement.
  • Drive business scooping sessions and ensure quality of business requirement documents delivered within agreed timelines.
  • Involve and take full responsibility for functional deliverables with quality, such as user stories, test plans, conduct QA testing prior to releasing to users for UAT, and support pre/post-production deployment verification.
  • Analyze and review functional specifications prepared by the technical team to ensure technical solutions meet and cover all user requirements.
  • Follow up sign-offs of every deliverable with business users, such as user stories/requirements or UAT sign-offs.
  • Closely work with business users and IT/Vendor teams in all system development/implementation phases.
  • Proactively identify risks, escalate to managers for implementing controls to effectively manage risks.
  • Understand and adhere to company's SDLC, quality procedures, and other IT security, risk, and compliance standards.

Minimum Job Requirements:

  • Diploma or Degree in Business, Insurance Studies, or Information Technology.
  • A minimum of 4 years' working experience as a Business Analyst. Must have experience in Group/Life Insurance Industry.
  • Professional qualification in Life Insurance (e.g., Chartered Institute of Insurance (CII), Life Office Management Association (LOMA)) will be a value-added advantage.

General Profile:

  • Requires in-depth experience in Group insurance, best practices, and skills in own discipline.
  • Strong communication/interpersonal skills.
  • Proactive, able to multitask effectively and self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
  • Possess analytical thinking and problem-solving skills.
  • Articulate and proficient in written and spoken English.
  • Possess hands-on technology skills, such as MS SQL, Jira, Confluence, MS Office, file transfer with encryption, and understand IT security and data protection requirements.

Estimated Salary Range: $80,000 - $110,000 per year



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