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Warehouse Distribution Leader

3 weeks ago

Singapore beBeeOperations Full time
Logistics Operations Manager

We are seeking a highly skilled professional to lead and manage day-to-day warehousing & distribution operations for a key Life Sciences & Healthcare customer in Singapore.

  • The successful candidate will be responsible for delivering operational performance and excellence, ensuring compliance with industry regulations and delivering a consistently high level of customer satisfaction.

This role will work closely with the Site Manager to ensure all customer and operational requirements are effectively met.

Key Responsibilities:
  • Responsible for daily warehousing and distribution activities to ensure operational productivity, KPIs and service levels are met or exceeded.
  • Lead a cross-functional team across warehouse operations, inventory control, transportation, quality and customs.
  • Ensure compliance with GDP, GxP, ISO standards, and other Life Sciences & Healthcare regulations.
  • Manage and optimize cold chain processes and infrastructure to meet product handling requirements.
  • Act as the key operational contact for the customer, ensuring smooth communication, quick issue resolution, and alignment with business objectives.
  • Lead customer operational performance reviews and business meetings to monitor satisfaction and identify improvement opportunities.
  • Understand evolving customer needs and proactively offer value-added solutions.
  • Drive operational productivity, continuous improvement efficiency and cost control initiatives.
  • Lead resource planning and management.
  • Support business planning, forecasting, and budgeting processes.
  • Build strong relationships with internal stakeholders – commercial, finance, IT, Quality, Customs, HR, and leadership.
  • Manage staffing, training, and performance of operational teams.
  • Foster a culture of accountability, safety, and delivering performance.
  • Lead continuous improvement projects to enhance productivity, service quality, and safety.
  • Ensure documentation and SOPs are updated and aligned with audit requirements.
  • Prepare for and support internal and external audits (quality, regulatory, and customer).
Qualifications:
  • Bachelor's degree in Logistics, Supply Chain Management, or related field.
  • Minimum 5 years of relevant experience in Warehousing & Distributions operations.
  • Prior experience in Life Sciences & Healthcare logistics is strongly preferred.
  • Sound knowledge of warehouse automation, WMS, and cold chain logistics.
  • Demonstrable understanding of performance management, P&L management and financial reporting.
  • Proven leadership, problem-solving, and customer management skills.
  • Team leadership and performance management.
  • Candidate-centric mindset with a strong sense of ownership.
  • Excellent communication and interpersonal skills.
  • Strategic thinking with attention to operational details.
  • Proactive, adaptable, and results oriented.
  • Strong stakeholder management and conflict resolution abilities.