Front Office Supervisor

2 days ago


Singapore Grand Hyatt Singapore Full time
About the Role

The Front Office Supervisor plays a crucial role in ensuring the smooth operation of the front office and guest experience teams.

Responsibilities include managing the Guest Experience team's engagement with guests, enhancing their satisfaction through pre-arrival contact, meet and greets, and operational control.

This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

  • Supervise and coordinate the activities of the Guest Experience team.
  • Develop and implement effective communication strategies to engage with guests.
  • Maintain accurate records and reports as required.


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