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F&B Operations Manager

2 months ago

Singapur, Singapore Far East Organization Full time

About the Role

We are seeking a highly skilled and experienced F&B Executive to join our team at Far East Organization. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food and beverage outlets.

Key Responsibilities

  • Develop and implement effective operational strategies to drive business growth and improve customer satisfaction.
  • Mentor and train junior staff to achieve exceptional service standards and promote a culture of excellence.
  • Recommend and upsell menu items, advise guests on promotions, and ensure revenue targets are met.
  • Enhance customer service quality through continuous improvement processes and ensure efficient use of resources.
  • Provide prompt and excellent customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Cultivate a cohesive and collaborative culture among team members, promoting open communication and a positive work environment.

Requirements

  • At least 4 years of relevant experience in the food and beverage industry, including 1 year of supervisory experience.
  • Excellent communication, interpersonal, and leadership skills, with the ability to motivate and inspire team members.
  • O levels or equivalent, with a strong understanding of business operations and management principles.
  • Willingness to work rotating shifts, including weekends and public holidays, to meet business needs.