Operational Excellence Lead

2 weeks ago

Singapore beBeeOperations Full time $80,000 - $120,000
Job Title: Operational Excellence Lead

We are seeking an experienced Operational Excellence Lead to join our team.

  • Linen and Laundry Management:
  • Oversee all aspects of linen and laundry services, implementing best practices for inventory management and tracking linen usage to optimise costs.
  • Food Services:
  • Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction. Monitor food safety and quality standards in compliance with health regulations.
  • Bed Management:
  • Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow. Implement strategies to reduce bed wait times and optimise bed turnover.
  • Claims Management:
  • Supervise the claims processing team to ensure accurate and timely submissions to agency. Work with relevant departments to resolve issues and improve work process efficiency. Analyse claims data to identify trends and areas for improvement.
  • Hospital Inspection:
  • Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards. Prepare for and facilitate external accreditation and inspection processes.
  • Project Management:
  • Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery. Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.
  • Patient Data Protection:
  • Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy. Conduct regular audit for staff on data protection policies and best practices.
  • Operational Support:
  • Provide essential support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
  • Talent Development:
  • Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
  • Vendor Management:
  • Oversee the procurement process for services related to Linen, Food Services, and other operational needs. Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
  • Staff Management:
  • Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
  • Budgeting:
  • Develop and manage operational budgets, ensuring alignment with organisational financial goals. Monitor expenditures and implement cost-control measures to maintain financial stability.

The ideal candidate will have experience in operational excellence, with a proven track record of driving process improvements and leading cross-functional teams. Strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills, are essential for this role.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and results-driven individual who is passionate about delivering exceptional patient care and service delivery, please apply today

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