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Customer Service Supervisor

2 months ago


Singapore WAVE-ENTERTAINMENT PTE. LTD. Full time
Job Opportunity at WAVE-ENTERTAINMENT PTE. LTD.

As a Customer Service Supervisor, you will be responsible for maintaining excellent customer relationships and ensuring seamless service delivery.

Key Responsibilities:

  • Develop and implement effective customer service strategies to meet business objectives
  • Lead a team of customer service representatives to provide exceptional service to clients
  • Collaborate with cross-functional teams to resolve customer complaints and issues
  • Monitor and analyze customer feedback to identify areas for improvement

Requirements:

  • Proven experience in customer service or a related field
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of customer service principles and practices

What We Offer:

  • A competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role.