Desktop Support Specialist
1 day ago
Job Summary:
OPUS IT SERVICES PTE LTD is seeking a skilled Desktop Engineer to provide technical support and troubleshooting services for our IT infrastructure. The ideal candidate will have a strong background in IT and excellent communication skills.
Key Responsibilities:
Technical Support:
Provide technical support and troubleshooting services for IT technical issues
Log and Escalation:
Log, escalate, and follow through with issues raised by users
Planning and Coordination:
Assist with small-scale planning on end-user devices deployment and coordination in administration matters such as proposal preparation, project documentation, and facilitation of project meetings
Client Platform Implementation:
Involve in client platform implementation/upgrade project
Requirements:
Experience:
Min 1 - 2 years of related experience
Education:
Nitec in IT or equivalent
Skills:
Good communication and interpersonal skills, Troubleshooting, Microsoft Office, Windows 10, Hardware, Laptops, Interpersonal Skills, Active Directory, Windows 7, Administration, Computer Hardware, Application Support, Operating Systems, Windows, Facilitation, Technical Support
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