Operational Management Specialist

5 days ago


Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time
Job Summary

We are seeking a highly skilled Operational Management Specialist to join our team at Daisho Development Singapore Pte Ltd. The successful candidate will be responsible for ensuring the smooth operation of our hotel, with a focus on delivering exceptional guest experiences.

The salary for this position is estimated to be between SGD 50,000 and SGD 70,000 per annum, depending on experience.

About the Role
  • Assist associates with expediting payments and follow up with guests regarding satisfaction with guest-related issues.
  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Set up accurate accounts for each guest upon check-in.
  • Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
  • Block rooms in the computer and identify designated requirements and requests.
  • Contact appropriate individuals or departments to resolve guest calls, requests, or problems.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Review shift logs/daily memo books and document pertinent information in logbooks.
  • Count bank at the beginning and end of shift and balance and drop receipts according to Accounting specifications.
  • Be well-versed in Marriott Bonvoy Loyalty Program.
  • Attend to and assist in emergency situations.
About You
  • You will assist management in training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • You will serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • You will report accidents, injuries, and unsafe work conditions to manager and complete safety training and certifications.
  • You will follow all company policies and procedures and maintain confidentiality of proprietary information.
  • You will develop and maintain positive working relationships with others.
  • You will ensure adherence to quality expectations and standards.
Requirements
  • Familiarity with Front Office operations and Property Management systems.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Basic math skills and accuracy with handling cash and operating Point of Sale (POS) systems.
  • Able to stand, sit, or walk for an extended period of time and move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Company Overview:HAYS SPECIALIST RECRUITMENT PTE. LTD. is a leading recruitment agency in the banking sector, providing expert services to clients and candidates alike.Job Summary:We are seeking an experienced Banking Operations Specialist to join our team. As a key member of our operations department, you will be responsible for managing client contact...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Company OverviewHays Specialist Recruitment Pte. Ltd. is seeking a skilled Financial Operations Specialist to join our team. As a financial operations specialist in this role, you will be responsible for managing full sets of accounts for 1 primary legal entity and 1 smaller legal entity.


  • Singapore EXCELTEC PROPERTY MANAGEMENT PTE LTD Full time

    Job Title: Operations Management SpecialistWe are seeking an experienced Operations Management Specialist to join our team at EXCELTEC PROPERTY MANAGEMENT PTE LTD. As an Operations Management Specialist, you will play a critical role in ensuring the smooth day-to-day operations of our property management services.About the Role:You will be responsible for...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    **Job Summary:**We are seeking a highly skilled Trade Operations Specialist to join our team at HAYS SPECIALIST RECRUITMENT PTE. LTD.The ideal candidate will have at least 3 years of experience in a financial institution, with prior knowledge in FX and Money market products being highly advantageous.Key Responsibilities:End-to-end process management of the...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    At HAYS SPECIALIST RECRUITMENT PTE. LTD., we are seeking a seasoned Trade Operations Specialist to join our team.The ideal candidate will possess at least 3 years of experience in a financial institution, with prior knowledge in FX and Money market products being highly advantageous.This role entails overseeing the end-to-end process of the Trade Life Cycle...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Job DescriptionAt HAYS SPECIALIST RECRUITMENT PTE. LTD., we are seeking a highly skilled Business Operations Specialist to join our team.Job SummaryWe are looking for an experienced professional with excellent organizational and communication skills to perform daily operational duties for manual and remote reading related activities via various meter reading...


  • Singapore BRAVESCAPE MANAGEMENT Full time

    About UsBRAVESCAPE MANAGEMENT is a dynamic organization seeking an experienced Administrative Operations Specialist to join our team.


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Job OverviewHays Specialist Recruitment is seeking a highly skilled Banking Operations Specialist to join their team. This is an excellent opportunity to work with a renowned banking firm and contribute to the growth of the organization.Estimated Salary: SGD 45,000 - SGD 60,000 per annum, depending on experience.Company OverviewOur client is a...


  • Singapore DOMESTIC MAID SPECIALIST Full time

    Company OverviewDOMESTIC MAID SPECIALIST is a leading provider of housekeeping services, dedicated to delivering exceptional cleaning solutions to our clients. Our team of professionals is committed to providing top-notch service and ensuring customer satisfaction.Job DescriptionWe are seeking an experienced Restaurant Operations Manager to join our team. In...


  • Singapore HELM SPECIALIST RECRUITMENT PTE. LTD. Full time

    Job SummaryA seasoned Marine Superintendent is sought after by Helm Specialist Recruitment Pte. Ltd. to oversee nautical operations and ensure regulatory compliance across the company's fleet of container vessels. With a strong operational and leadership background, this role requires an individual with experience in managing maritime operations, adhering to...


  • Singapore DOMESTIC MAID SPECIALIST Full time

    Job Description:At DOMESTIC MAID SPECIALIST, we are seeking an experienced Supervisor to lead our team in achieving exceptional results. As a key member of our management team, you will be responsible for overseeing the daily operations and ensuring seamless execution.The ideal candidate will possess strong leadership skills, excellent communication...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Private Banking Operations Specialist to join our team at HAYS SPECIALIST RECRUITMENT PTE. LTD.


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    About the RoleWe are seeking a Private Banking Operations Specialist to join our team at HAYS SPECIALIST RECRUITMENT PTE. LTD. The ideal candidate will have at least 5 years of banking experience in compliance, risk management, and operations.Key Responsibilities:Provide client servicing support to front office, including new account opening, account review,...


  • Singapore HELM SPECIALIST RECRUITMENT PTE. LTD. Full time

    Job OverviewA Marine Operations Specialist is sought to oversee the nautical operations of a fleet of container vessels. This role involves ensuring safety, environmental compliance, and regulatory adherence across the vessels.About UsHelm Specialist Recruitment Pte. Ltd., a family-owned shipping company with over six decades of experience, seeks a talented...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Job OverviewThis role is an excellent opportunity to be part of a banking organization, where you will gain exposure to the environment and work in a collaborative setting.About the CompanyHays Specialist Recruitment Pte. Ltd. is a reputable recruitment agency that specializes in providing top talent to various industries.Job DescriptionWe are seeking a...


  • Singapore SPECIALIST ELECTRIC PTE LTD Full time

    Job Title: Risk Management SpecialistSPECIALIST ELECTRIC PTE LTD is seeking a skilled Risk Management Specialist to join our team.About the Role:We are looking for a highly motivated and experienced Risk Management Specialist to support our project managers in identifying and assessing risks arising from the workplace. As a Risk Management Specialist, you...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Job SummaryWe are seeking a skilled Collateral Management Specialist to join our team at HAYS SPECIALIST RECRUITMENT PTE. LTD.The successful candidate will have experience in collateral management activities, including loan opening and closing, margin calls, collateral recalls, and supporting customers with their queries.This is an exciting opportunity for...


  • Singapore PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD. Full time

    Job DescriptionAs an Operations Management Specialist at Perennial (Singapore) Retail Management PTE. LTD., you will be responsible for overseeing the daily operations of our commercial property sites.Key Responsibilities:Manage and coordinate maintenance schedules, ensuring timely completion and compliance with regulationsSupervise a team of technicians,...


  • Singapore SPECIALIST ELECTRIC PTE LTD Full time

    Job Description:Safety CoordinatorCompany OverviewWe are SPECIALIST ELECTRIC PTE LTD, a leading provider of electrical services. We are committed to delivering high-quality work while ensuring the safety and well-being of our employees and clients.SalaryThe estimated annual salary for this position is between $50,000 to $80,000 depending on experience.Job...


  • Singapore COLIWOO PROPERTY MANAGEMENT PTE. LTD. Full time

    Job DescriptionWe are seeking a highly skilled Operations Management Specialist to join our team at Coliwoo Property Management PTE. LTD.About the RoleThis is an exciting opportunity for a motivated individual to lead day-to-day operations and maintenance of our property, ensuring a seamless experience for our guests.You will be responsible for managing...