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Community Health Operations Specialist
2 weeks ago
Our team seeks a highly skilled and dedicated professional to join our ranks as a Community Health Operations Specialist. As a key member of our community care team, you will play a vital role in enhancing the health and wellbeing of residents in assigned areas.
Key Responsibilities- Support Transition Care Programme: Collaborate with healthcare professionals to deliver seamless transitions of care for residents.
- Community Engagement: Foster strong relationships with community partners to promote resident health and wellbeing through coordinated operations.
- Operations Planning: Utilize data analysis to inform operations planning, monitor performance of key performance indicators (KPIs), and identify areas for improvement.
- Process Innovation: Pilot new programmes and processes to enhance care delivery and resident experience.
- Feedback Management: Manage feedback from various sources, collaborate with stakeholders to address resident concerns, and implement improvements.
- Bachelor's Degree in a relevant field.
- Minimum 2 years of working experience, preferably in healthcare, operations, or customer service environments.
- Good written, communication, and interpersonal skills are essential.
- A strong sense of responsibility and ability to manage complaints and feedback is required.
This role offers a dynamic and challenging environment that fosters personal and professional growth. If you are a motivated and results-driven individual who is passionate about improving resident health and wellbeing, we encourage you to apply.
Other OpportunitiesWe offer a range of opportunities for professional development, including training and mentorship programs. Our team is committed to delivering exceptional outcomes and making a positive impact in our community.