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Experience Director

3 weeks ago

Singapore beBeeEngagement Full time $80,000 - $120,000

We are seeking an accomplished professional to join our organization as the leader of Client Engagement Journeys and Experience Delivery.

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The role is responsible for leading the vision, strategy and execution of Client Engagement Journeys and uplifting experiences across digital assets (Mobile & Web).

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It will require the selected candidate to create simple, personalized, and delightful experiences underpinning innovative features across rewards / loyalty programmes, client financial health, beyond banking propositions, gamification and insights driven growth strategies.

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The role will require in-depth understanding of client behaviours, designing initiatives to enhance engagement and in return deliver sustainable growth across existing clients.

", "The role requires close collaboration with Design, Digital Sales, Product, Segment, Marketing and Analytics teams to maximise engagement. Success in the role to be gauged in material uplift in client engagement, retention, and growth in client relationship"],