Customer Service Analyst

Customer Service Analyst Role at CitiCiti is seeking a skilled Customer Service Analyst to join our team in Singapore. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective resolution to customer inquiries and...

Roles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...

Roles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...

Customer Service Analyst RoleCiti is seeking a skilled Customer Service Analyst to join our team in Singapore. As a key member of our Securities Services team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective resolutions to customer inquiries and issuesCollaborate...

Customer Insight Analyst Job DescriptionLooking for a talented Customer Insight Analyst to join our APAC team!As a Customer Insight Analyst, you will be responsible for analyzing customer feedback and data to identify trends and opportunities for improvement. You will work closely with cross-functional teams to ensure a cohesive and effective customer...

Key Responsibilities* Deliver exceptional customer service and support to clients, ensuring their needs are met promptly and efficiently.* Provide clear and concise communication, both verbally and in writing, to address customer inquiries and concerns.* Collaborate with internal stakeholders to resolve customer issues and implement effective solutions.*...

At Citi, we're committed to helping our clients achieve their financial goals. As a Customer Service Analyst, you'll play a critical role in providing exceptional support to our clients, ensuring their needs are met and exceeded. Your responsibilities will include serving as a single point of contact for internal partners and external clients, interacting...

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

Roles & ResponsibilitiesThe Job: Handle daily operation and maintaining of facilities within Bowling Centre Handle Cashier Counter during operation and reconcile daily payment balance Maintain relationship with the Club’s Members, guests and members of public by providing good customer service Ensure compliance to establish rules of the game during...

Overview of the RoleMizuho Bank, a leading financial services company, is seeking a skilled Trade Services Analyst to join its Singapore team. As a key member of the Trade Services division, you will be responsible for processing and checking all transactions assigned, managing various trade processing systems, and performing EOD operations.Key...

Roles & ResponsibilitiesThe Job: Handling telephone calls, answering enquiries on the Club’s facilities and functions. Handling of the Club’s programmes applications and enquiries/facilities bookings. Cashiering duties. Membership services – collection of sub-fees Administrative duties E.g. safe-keeping and proper recording of issuance of keys and...

Job OverviewWe are seeking a highly skilled Customer Intelligence Analyst to join our team in Singapore. As a key member of our Customer Intelligence Centre, you will play a critical role in ensuring product delivery meets the needs and requirements of our customers.Key ResponsibilitiesCollaborate with back-end operations teams and physical distribution...

Job DescriptionCiti is seeking a skilled Reference Data Services Analyst to join our team. As a key member of our operations team, you will play a critical role in ensuring the accuracy and integrity of our client data.Key Responsibilities:Client Data Management: Responsible for opening and maintaining customer sub-accounts or product pricing setups, and...

Roles & Responsibilities*Islandwide transport provided at Jurong East MRT, Bouna Vista MRT, Tanah Merah MRT, City Hall MRT, Woodlands MRT, Ang Mo Kio MRT, Serangoon MRT & Seng Kang MRT to Changi Business Park.Customer Service Representative$4,500 maxUntil 14thApril 2025 – possibility of extensionM-F, 9 to 6Changi Business ParkJob Title: Retail Support...

Job SummaryMizuho Bank, Ltd. is seeking a skilled Trade Services Analyst to join our team in Singapore. As a key member of our Trade Services department, you will be responsible for processing and checking all transactions assigned, managing various trade processing systems, and performing EOD operations.Key Responsibilities1. Process and check all...

Roles & ResponsibilitiesJob Overview As the IT Service Desk Analyst you will work across multiple information systems which focus on business systems, where you will also support with the implementation of new systems across the organisation and help maintain and evolve our existing systems though resolving routine ICT service requests and issues. As the...

Job Title: Onboarding/KYC AnalystTangspac is seeking a highly skilled Onboarding/KYC Analyst to join our team. As an Onboarding/KYC Analyst, you will be responsible for reviewing account documents submitted by Relationship Managers, performing Customer Due Diligence checks, and ensuring compliance with local and regional policy procedures.Key...

Trade Services Job Description Overview of Division/Department Our Trade Services team is responsible for handling all trade-related transactions, including documentary credits, collections, invoice financing, freight financing, and trust receipts. We work closely with our clients to provide financial and strategic solutions for their diverse and...

About the RoleWe are seeking a highly skilled Fund Accounting Analyst to join our Securities Services team at Citi. As a Fund Accounting Analyst, you will play a critical role in assisting in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.Key ResponsibilitiesMonitor and ensure the...