
Operations Manager
2 weeks ago
Job Overview:
We are seeking an experienced leader to oversee our daily coffee shop operations. The ideal candidate will have a strong background in scheduling, staff management, and customer service.
- Key Responsibilities:
- Develop and implement effective scheduling strategies to optimize staff performance
- Maintain high standards of customer satisfaction through regular feedback and coaching
- Ensure a clean and organized store environment by implementing efficient inventory management systems
- Train staff on best practices for coffee preparation and presentation to meet quality standards
- Monitor sales reports and performance metrics to inform business decisions
Requirements:
- At least 2 years of experience in a leadership role in the food or beverage industry
- Proven track record of improving customer satisfaction and staff productivity
- Strong organizational and communication skills
- Ability to work independently and as part of a team
Benefits:
- Ongoing training and development opportunities
- A competitive salary and benefits package
- The chance to work with a dynamic and growing team
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