Claims and Benefits Manager

5 days ago


Singapore This is an IT support group Full time

At Prudential, we believe in empowering our people to do their best work and make an impact to the business. As a Medical Case Reviewer, you will play a key part in ensuring that shield claims are reviewed, assessed, and approved within service turnaround time.

Key Responsibilities:

  • Review, assess, and approve shield claims within service turnaround time
  • Ensure the output is accurate and compliant to internal policy and regulatory requirements
  • Attend to claims investigations, service recovery, and enquiry
  • Attend to medical clarification with hospitals and clinics
  • Involve in projects assigned by supervisor
  • Provide quality customer service including interacting with customers, answering customer enquiries, and effectively handling customer complaints

You will work closely with various stakeholders to deliver high-quality results and contribute to the growth and success of the team. We are looking for a skilled Life & Health claims assessor with a strong command of the English language (spoken and written) and familiarity with human anatomy, general diseases, and disease management.

We value diversity and inclusion and welcome applications from candidates with diverse backgrounds and experiences.



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