Debt Recovery Manager

2 weeks ago


Singapore PEOPLE PROFILERS PTE. LTD. Full time
Job Description

We are seeking a highly skilled Debt Recovery Manager to join our team at People Profilers Pte Ltd.

Job Summary

The successful candidate will be responsible for leading our debt recovery operations, maximizing productivity, and achieving targets. You will handle credit control tasks, including payment processing and cancellations, work on recovering non-performing loans (NPLs), and assign call leads and monitor team attendance and performance.

Duties and Responsibilities
  • Manage daily collection operations to maximize productivity and achieve targets.
  • Handle credit control tasks, including payment processing and cancellations.
  • Work on recovering non-performing loans (NPLs) by creating and executing repayment strategies.
  • Assign call leads and monitor team attendance and performance.
  • Handle and resolve team and customer complaints, ensuring proper documentation.
  • Review teams promises-to-pay (PTP) commitments according to guidelines.
  • Conduct monthly performance reviews and call monitoring for quality assurance.
  • Improve collection strategies and processes with management input.
  • Oversee account assignments for pre-charge-off actions and agency follow-ups.
  • Track collections targets and escalate any shortfalls or issues to supervisors.
  • Monitor delinquency trends, providing feedback and insights to management.
Requirements
  • Possess at least Diploma in Banking/ Business Management or Finance or Equivalent.
  • At least 5 years of relevant working experience in a Bank or Financial Institution.
  • Good team player and able to work independently.
  • Good time management skills and able to meet deadlines.

Salary: SGD $80,000 - $100,000 per annum

Benefits
  • A competitive salary package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

About Us

People Profilers Pte Ltd is a reputable recruitment agency committed to providing exceptional service to our clients and candidates. We are passionate about helping individuals achieve their career goals and supporting businesses in finding the right talent.



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