Debt Recovery Specialist
1 day ago
We are seeking a highly skilled Debt Recovery Specialist to join our team at APEX CREDIT MANAGEMENT PTE. LTD. As a key member of our credit collection department, you will be responsible for recovering outstanding debts from clients and managing the entire debt recovery process.
About the RoleThis is an excellent opportunity for someone who is passionate about debt recovery and has excellent communication skills. You will work closely with our clients to resolve any disputes and ensure that all payments are made on time.
The ideal candidate will have a strong understanding of debt recovery processes and procedures, as well as excellent analytical and problem-solving skills. If you are a results-driven individual who thrives in a fast-paced environment, we encourage you to apply for this role.
Key Responsibilities- Contacting account holders via phone calls to remind them of outstanding payments and due dates;
- Working out installment payment plans with account holders when necessary;
- Ensuring timely instalment payments from account holders;
- Reducing debt delinquencies and credit risk through appropriate recovery actions;
- Assisting in the preparation of reports and accounts loading;
- Sending statements of account, reminder letters, and invoices to account holders;
- Liaising with clients on collection activities;
To be successful in this role, you will need:
- A minimum of 2 years of experience in debt recovery or a related field;
- An ITE graduate or N/O level holder qualification;
- Basic knowledge of MS Word, Excel, and Outlook;
- Excellent communication and interpersonal skills;
- Ability to think creatively and solve problems outside of the job description;
This role offers a competitive salary package, including a basic salary of SGD $4,000 - $5,500 per month, depending on experience. You will also receive a commission based on your monthly KPI performance. In addition, you will enjoy flexible working hours, a desk-bound call centre environment, and opportunities for career growth and development.
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