Hospitality Operations Manager
1 week ago
HORSE DEVOURS PTE. LTD. is a dynamic hospitality company that prides itself on creating timeless destinations and thought-leading experiences.
Salary
The estimated annual salary for this position is $55,000 to $65,000, depending on experience and qualifications.
Job Description
This role plays a crucial part in ensuring the exceptional guest experience at Le Bon Funk, a series of neighbourhood wine bars by Chef-Owner Keirin Buck. As a Hospitality Operations Manager, you will be responsible for leading and executing operations to achieve daily targets, managing petty cash and banking transactions, and overseeing facility management of the restaurant. You will also build good relationships with all guests, provide Le Bon Funk's guest experience, and manage and respond to all guest feedback and requests accordingly.
Key Responsibilities:
* Leading and executing operations to achieve daily targets
* Petty cash and banking transactions
* Facility management of the restaurant
* Guest Service & Experience: Building good relationships with all guests and providing Le Bon Funk's guest experience
* Front of House responsibilities: Being a team player and helping and assisting with floor operations
* Attending to guest feedbacks or complaints
* Identifying training needs and training plans to tighten the competency gap
Requirements and Qualifications:
* Upselling skills
* Wine education and knowledge
* Asset management skills
* Microsoft Office proficiency
* Inventory management skills
* Wine sales experience
* Purchasing expertise
* Team player mindset
Benefits:
* We believe in taking care of our people, so they can take care of others. We offer medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual's key milestones, as well as one month sabbaticals for long-service individuals.
Why Work with Us?
We love people who go above and beyond to make someone else's day, are thoughtful and kind while upholding high standards, own outcomes and drive solutions, and are ever-curious and always learning.
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