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Malaysia Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Malaysia.
About the Role
This position is responsible for providing high-quality support to customers via phone, email, or chat. You will troubleshoot technical issues, provide solutions, and ensure customer satisfaction.
Key Responsibilities
- Respond promptly and professionally to customer inquiries.
- Utilize proprietary tools to resolve customer issues efficiently.
- Provide feedback on tools and procedures to enhance workflow and customer experience.
- Maintain knowledge of technical operations to better assist customers.
Requirements
- Degree in any field or relevant experience.
- At least 2 years of working experience in customer service or related field.
- Strong time management skills and motivation to excel.
- Excellent communication skills in English.
Benefits
We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
About Us
We are a global leader in customer experience solutions, sales, and digital marketing services.
