Customer Service Representative
2 weeks ago
**Vacancy Title**:Customer Service Representative**
**Vacancy Location**:Senoko, Singapore**
**Engagement Type**:Permanent, Full Time**
**Your Company**
Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.
Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.
That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme.
**Your New Role**
Are you a customer focused individual who thrives on delivering an exceptional customer journey? Can you build successful customer relationships? If so, we have a vacancy within our Senoko based customer service team that may be of interest to you.
Our customer Service team are dedicated to supporting our customers before, during and after their purchase. You will own and manage all in-bound and outbound reactive customer channels.
This role receives and processes customer quotes, orders, inquiries and complaints. It maintains an ongoing relationship with allocated customers and sales colleagues, and you will use your organisational knowledge to provide a key communication link for the customer.
**What You Can Expect from the Role**
**Key Responsibilities and accountabilities**:
- Respond to customer questions about our products and services
- Record and process quotes and orders, including custom and special orders
- Make calls (by telephone or other channel) to allocated customers to develop new and deepen existing relationships
- Act as a first point of contact for resolving customer queries / complaints
- Schedule follow-up actions and enter relevant information into the CRM
- Provide exceptional service to customers to encourage continued use of Survitec’s products and services
You will have the opportunity to develop in your role and will be and feel proud of the work you do. Working at Survitec is fast paced, challenging and incredibly rewarding. This is not just another job; this is your career.
**The Experience, Qualifications and Skills You Will Have**
**Essential Criteria**
- 1 - 3 Years’ experience in a customer service focused role
- Aviation industry work experience desirable
- Educated to A-level or Further Education College equivalent level
- Ability to build strong customer relationships and deliver customer-centric solutions
- Desire to build a career within our organisation
- Comfortable with written communication to customers
**Why You Should Work for Us**
- Mobile allowance - can claim mobile expenses
- AWS - Annual Wage Salary
- Duty Allowance of S$150 per month
- Medical Insurance
- Company buses from train station/number of pick-up points to site - office is located closely to border of Malaysia
- Team Building and Training Opportunities
**How to Apply**
**Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do.
-
Customer Service Representative
4 days ago
Singapore Mouser Electronics Full time**JOB DESCRIPTION** Title: Customer Service Representative Location: International The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service...
-
Customer Service Representative
6 days ago
Singapore TANA DEVELOPMENT (SINGAPORE) PTE. LTD. Full timeJob Title: Customer Service RepresentativeAbout Us:TANA DEVELOPMENT (SINGAPORE) PTE. LTD. is seeking a highly motivated and enthusiastic Customer Service Representative to join our team.Job Description:We are looking for a friendly and approachable Customer Service Representative who can provide exceptional service to our customers. As a Customer Service...
-
Customer Service Representative
6 days ago
Singapore FLY ONCE SPORTS PTE. LTD. Full timeJob Title: Customer Service RepresentativeDescription: We are seeking a highly skilled and experienced Customer Service Representative to join our team. The successful candidate will be responsible for handling customer inquiries and requests, providing exceptional service, and supporting the smooth operation of daily classes.Responsibilities:Handle customer...
-
Customer Service Representative
6 days ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeCustomer Service Representative Job SummaryWe are seeking an experienced Customer Service Representative to join our service team. In this role, you will be responsible for providing exceptional customer service through phone and email inquiries, resolving issues efficiently and effectively.Key ResponsibilitiesRespond promptly to customer inquiries,...
-
Customer Service Representative
2 days ago
Singapore WECRUIT PTE. LTD. Full timeJob Description:We are seeking a Customer Service Representative to join our team at Wecruit Pte Ltd. As a Field Support Engineer, you will be responsible for providing technical support to customers and sales representatives.You will coordinate with sales representatives and customers to address inquiries on product capabilities, specifications, and...
-
Customer Service Representative
6 days ago
Singapore PEOPLE PROFILERS PTE. LTD. Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at PEOPLE PROFILERS PTE. LTD.As a Customer Service Representative, you will be responsible for handling daily customer enquiries, requests, and feedback via email and company hotline, ensuring timely closures.You will also assist customers in...
-
Customer Service Representative
8 hours ago
Singapore PRIZE STATION Full time**Working Days**: **4 days per week ($1600 / Month) + ($200 Incentive) = $1800** **5 days per week ($1800 / Month)+($300 Incentive)= $2100** **6 days per week ($2150 / Month)+($400 Incentive)= $2550** Working Hours: 1pm - 10pm / 11am - 8pm ( 1 Hour of break time ) **Customer Service Representative Responsibilities**: - Maintaining a positive,...
-
Customer Service Representative
50 minutes ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Recruit Express Pte Ltd. As a Customer Service Representative, you will be responsible for handling inbound and outbound customer calls professionally and efficiently.You will respond to customer inquiries, resolve complaints, and provide accurate...
-
Customer Service Representative
49 minutes ago
Singapore HAPPY OVEN Full timeJob Summary:We are seeking a Customer Service Representative to join our team at Happy Oven. As a customer service representative, you will be responsible for handling customer inquiries, resolving customer complaints, and providing excellent customer service.About the Role:This role involves working closely with customers to understand their needs and...
-
Customer Service Representative
6 days ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Part timeJob Overview:COUNTER SERVICE REPRESENTATIVE WANTED!The Supreme HR Advisory Pte Ltd is seeking a reliable and friendly individual to join our team as a Counter Service Representative. This role involves handling day-to-day operations according to Standard Operating Procedures (SOP), providing excellent customer service, and preparing food for counter service....
-
Customer Service Representative
2 weeks ago
Singapore ABB Full time**Customer Service Representative**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Customer Service Representative
1 week ago
Singapore Recruit Express Pte Ltd Full timeCompany OverviewAt Recruit Express Pte Ltd, we strive to provide exceptional customer service and support to our clients. As a customer service representative, you will play a crucial role in achieving this goal.
-
Customer Service Representative
5 days ago
Singapore This is an IT support group Full timeJob OverviewThis is an IT support group seeking a Customer Service Representative to handle day-to-day retail operations and sales achievement. The ideal candidate will be responsible for managing cash and sales transactions, communicating with customers about promotions, and upholding excellent customer service standards.Key ResponsibilitiesManage cash and...
-
Customer Service Representative
1 week ago
Singapore Stolt-Nielsen Full timeKey Responsibilities: - Directly responsible for processing orders for assigned customers based on current agreements and quality standards and communicates requests to Operations Department. In addition, handles any after-hour issues that may arise and provides as a back-up Customer Service Representative. - Establishes and maintains a working relationship...
-
Customer Service Representative
50 minutes ago
Singapore Recruit Express Pte Ltd Full timeJob Overview:">We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer service, addressing customer inquiries, and resolving issues in a timely and efficient manner.As a Customer Service Representative, you will be the face of our...
-
Customer Service Representative
5 days ago
Singapore SABIC - Saudi Basic Industries Corp. Full timeJOB TITLE**: CUSTOMER SERVICE REPRESENTATIVE** ORG UNIT NAME**: FULFILLMENT & MARKETING** LOCATION**:SINGAPORE** **JOB PURPOSE** - Build and manage strong customer relation, understand Commercial / Distributors processes and activities and provide value added service as needed - Responsible for SEA regions and affiliates orders with Asia Pacific Regions -...
-
Customer Service Representative
2 days ago
Singapore BARKATH STORES (PRIVATE) LIMITED Full timeBARKATH STORES (PRIVATE) LIMITED is a dynamic company that is growing its presence in the Singapore market. We are seeking a sales representative to join our team and contribute to our continued growth and success.Job SummaryWe are looking for a motivated sales representative who is passionate about serving clients' needs and has a team mentality. The ideal...
-
Customer Service Representative
2 days ago
Singapore Vista Musical Instruments Full timeAbout the RoleThis is an exciting opportunity for a Customer Service Representative to join our team at Vista Musical Instruments.As a key member of our sales team, you will be responsible for promoting and selling our products and services, achieving monthly sales targets, and ensuring every customer receives a personalized experience.
-
Customer Service Representative
1 week ago
Singapore Huntsman Full timeHuntsman is now searching for a new Customer Service Representative. Protect and enhance Business Customer relationship by being the day to day operational contact with customers in various sectors. Be the link between customers, the sales managers, the supply chain and other appropriate functions, taking full accountability for customer orders from the...
-
Customer Service Representative
21 hours ago
Singapore SCREED PROJECTS PTE. LTD. Full timeRole OverviewWe are seeking a highly skilled Customer Service Representative to join our team at SCREED PROJECTS PTE. LTD.