Digital Experience Specialist, Innovation Catalyst
2 weeks ago
Company Overview
Careers@Gov is committed to fostering interest, learning, and creativity in science and technology through engaging and immersive experiences.
About the Role
We are seeking a dynamic Digital Experience Specialist, Innovation Catalyst to join our team. The ideal candidate will be involved in assisting the Digital Synthesis team in delivering products and services to support stakeholders in driving the transformation of the digital experience for SCS and NSC.
Key Responsibilities:
- Assist in market research for new digital ideas and experiences to define product vision and roadmap.
- Conduct ideation, prototyping, and service design with stakeholders to validate the feasibility of products.
- Assist the Product Owner and stakeholders in identifying desired product performance required to meet business objectives and key results.
- Work with stakeholders to improve product and business outcomes through data insights.
- Develop and implement digitalisation initiatives, including data science projects to drive a culture of data-driven decisions.
- Stay abreast of emerging technologies and industry trends and develop/adopt innovative digital solutions to drive automation and operational excellence.
- Assist stakeholders in conducting customer research and analysis of launched products to identify new product opportunities.
- Propose re-engineering and modernisations of existing products aligned to business requirements.
- Document key information and decisions about products and services.
- Plan change management efforts to foster a culture of innovation, collaboration, and continuous improvement within the organisation.
- Ensure compliance to policies, standards, and security requirements to ensure proper governance, financial, and performance management.
Requirements:
- The ideal candidate should possess a tertiary qualification in Computer Science, Information Technology or equivalent.
- Minimum 3 years of relevant experience in product management, business analysis, and/or relevant ICT experience, implementation of data analytics and service design.
- Competencies in user/product research, product development methodologies (e.g. Agile).
- Experience in stakeholder engagement skills and vendor management skills.
- Good communication skills with the ability to pitch ideas and influence.
- Excellent written, verbal communication, presentation, and negotiation skills.
- Passion for learning and ability to apply knowledge at work.
Salary: $80,000 - $110,000 per annum
Only shortlisted applicants will be notified.
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