Hotel Operations Supervisor
6 days ago
We are seeking an experienced and motivated Hotel Operations Supervisor to join our team at Millennium & Cothorne International Limited.
The estimated salary for this role is £35,000 - £40,000 per annum, depending on experience.
About the RoleThis dynamic position involves overseeing the smooth operation of our hotel during assigned shifts, ensuring exceptional guest service and maintaining a high level of customer satisfaction.
As a key member of our front office team, you will be responsible for:
- Monitoring and maintaining the facility's cleanliness, safety, and overall condition.
- Ensuring compliance with operational policies and procedures.
- Coordinating with various departments to ensure seamless operations.
Some of your key responsibilities as a Hotel Operations Supervisor will include:
- Reviewing work processes for possible improvements and efficiency.
- Overseeing daily operations and staff during assigned shifts.
- Providing leadership and guidance to team members.
- Conducting shift briefings to ensure all employees are informed of important information and updates.
You will also be responsible for:
- Ensuring no leakage of revenue information.
- Planning and executing day rate strategies to maximize total revenue for the day.
In addition, you will be responsible for:
- Maintaining accurate records of incidents, customer feedback, and daily operations.
- Preparing shift reports and communicating any important information to incoming Duty Managers or senior management.
- Ensuring compliance with health and safety regulations and policies.
You will also:
- Address and resolve customer complaints and issues promptly and efficiently.
- Ensure a high level of customer satisfaction by monitoring service quality and customer interactions.
- Handle special requests and accommodations for customers.
To be successful in this role, you will need:
- Minimum 2-3 years of experience in a hotel front office environment, preferably in a similar role.
- Strong leadership skills with the ability to motivate and delegate tasks effectively.
- Excellent problem-solving and decision-making abilities, with a focus on guest satisfaction.
- Impeccable communication and interpersonal skills, with the ability to build rapport with guests and staff.
- A flexible and positive attitude, with the ability to thrive in a fast-paced environment.
Proficiency in hospitality management software (Opera Cloud) is a plus.
-
Hotel Operations Supervisor
6 days ago
Singapore NSK HOTEL PTE. LTD. Full timeJob Title: Hotel Operations SupervisorThis is an exciting opportunity to join NSK HOTEL PTE. LTD. as a Hotel Operations Supervisor, leading the Front Office team and ensuring seamless guest experiences.
-
Hotel Operations Supervisor
6 days ago
Singapore CONCORDE HOTEL SINGAPORE Full timeJob SummaryAs a Hotel Operations Supervisor at Concorde Hotel Singapore, you will play a pivotal role in overseeing the hotel's telephone operations. This position requires strong leadership and team management skills to ensure seamless communication between departments.About the RoleThis is a supervisory position that involves managing telephone operators,...
-
Hotel Operations Supervisor
2 days ago
Singapore CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Hotel Operations Supervisor to join our team at the Carlton City Hotel in Singapore.As a key member of our Front Office department, you will be responsible for ensuring the smooth operation of our reception and club lounge areas.
-
Hotel Operations Supervisor
8 hours ago
Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full timeJob Title: Hotel Operations SupervisorSalary: SGD 45,000 - 60,000 per annumCompany OverviewOrchard Rendezvous Hotel, Singapore is a renowned hospitality establishment that prides itself on delivering exceptional customer service and creating unforgettable experiences for our guests.Job DescriptionThe successful candidate will be responsible for overseeing...
-
Hotel Operations Supervisor
4 days ago
Singapore OASIA HOTEL DOWNTOWN, SINGAPORE Full timeJob Title:Hotel Operations SupervisorLocation: OASIA HOTEL DOWNTOWN, SINGAPOREJob Type: Full-timeSalary Range: SGD $35,000 - SGD $50,000 per annumCompany Overview:At OASIA HOTEL DOWNTOWN, SINGAPORE, we pride ourselves on providing exceptional service to our guests. We are a dynamic and forward-thinking team that is committed to delivering outstanding...
-
Hotel Housekeeping Operations Supervisor
6 days ago
Singapore HOTEL GRAND PACIFIC Full timeJob OverviewWe are seeking a seasoned Hotel Housekeeping Operations Supervisor to join our team at HOTEL GRAND PACIFIC. In this role, you will be responsible for overseeing the housekeeping operations, ensuring that our rooms and public areas meet the highest standards of cleanliness and maintenance.About YouTo succeed in this position, you should have a...
-
Hotel Housekeeping Supervisor
8 hours ago
Singapore HOTEL GRAND PACIFIC Full timeJob DescriptionWe are seeking a highly skilled and experienced Hotel Housekeeping Supervisor to join our team at HOTEL GRAND PACIFIC. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and maintenance throughout the hotel.The successful candidate will have a minimum of 2 years of...
-
Hotel Operations Supervisor
4 days ago
Singapore DUSTAWAY SERVICES PTE. LTD. Full timeAt DUSTAWAY SERVICES PTE. LTD., we are seeking a highly skilled and motivated Hotel Operations Supervisor to join our team.The successful candidate will be responsible for supervising daily operations and activities in the hotel department, ensuring seamless execution of tasks and projects.Liaising with senior management on planning and execution of...
-
Hotel Operations Supervisor
6 days ago
Singapore DUSTAWAY SERVICES PTE. LTD. Full timeDUSTAWAY SERVICES PTE. LTD. is seeking an experienced Hotel Operations Supervisor to join our team.The successful candidate will assist the Operation Manager in supervising daily operations and activities for the Hotel department, ensuring seamless execution of tasks and projects.Responsibilities include liaising with the Operation Manager on planning and...
-
Hotel Porter Supervisor
6 days ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeJob OverviewWe are seeking a highly skilled and experienced Hotel Porter Supervisor to join our team at the prestigious Raffles Hotel Singapore. This is an excellent opportunity for individuals who thrive in fast-paced environments and possess strong leadership skills.
-
Hotel Operations Supervisor
2 days ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Hotel Operations Supervisor to join our team at UE Park Avenue International PTE. LTD.
-
Hotel Operations Manager
4 days ago
Singapore THE FULLERTON HOTEL Full timeJob OverviewThe Fullerton Hotel is seeking a highly skilled and experienced Housekeeping Supervisor to join our team. This is a fantastic opportunity for a professional who is passionate about delivering exceptional cleanliness services and providing a warm and friendly experience for our guests.
-
Maintenance and Operations Supervisor
2 days ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeAbout the RoleWe are seeking a skilled Maintenance and Operations Supervisor to join our team at MARINA BAY HOTEL PRIVATE LIMITED. As a key member of our engineering department, you will be responsible for ensuring the smooth operation of all hotel facilities.
-
Hotel Operations Supervisor
4 days ago
Singapore DUSTAWAY SERVICES PTE. LTD. Full timeJob Summary:DUSTAWAY SERVICES PTE. LTD. is seeking a skilled Hotel Operations Supervisor to oversee daily operations and activities within the hotel department. As a key member of our team, you will be responsible for planning and executing tasks, liaising with directors and HR departments, and ensuring customer satisfaction.About You:We are looking for a...
-
Hotel Operations Manager
4 days ago
Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full timeExperience the luxury of managing housekeeping operations at THE CAPITOL KEMPINSKI HOTEL SINGAPORE.Company OverviewWe are a 5-star hotel known for our exceptional service and world-class amenities. Our team is dedicated to providing an unforgettable experience for our guests.About the RoleWe are seeking a highly skilled Hotel Operations Manager to join our...
-
Hotel Operations Manager Position
2 days ago
Singapore OASIA HOTEL DOWNTOWN, SINGAPORE Full timeJob Title: Hotel Operations Manager Position We are seeking a highly skilled and experienced Hotel Duty Manager to join our team at OASIA HOTEL DOWNTOWN, SINGAPORE.Job Description:The successful candidate will be responsible for providing exceptional customer service, ensuring the smooth operation of the hotel's front desk, and managing guest complaints in a...
-
Hotel Operations Supervisor
1 month ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timeJob SummaryUE PARK AVENUE INTERNATIONAL PTE. LTD. is seeking a highly skilled Housekeeping Supervisor to oversee the cleanliness and organization of our hotel guest rooms and public areas. As a key member of our housekeeping team, you will be responsible for ensuring that our facilities are maintained to the highest standards of cleanliness and quality.Key...
-
Operations Supervisor
6 days ago
Singapore VILLAGE HOTEL ALBERT COURT Full timeJob SummaryWe are seeking an experienced Operations Supervisor to oversee the daily activities of our Front Office and operational departments at Village Hotel Albert Court. As a key member of our team, you will be responsible for ensuring smooth operations and customer satisfaction.Key ResponsibilitiesDirect and supervise staff members in the Front Office...
-
Hotel Operations Manager
2 days ago
Singapore GP HOTEL MANAGEMENT PTE. LTD. Full timeOverviewG P Hotel Management Pte Ltd is seeking a dynamic and experienced Housekeeping Supervisor to lead our team in ensuring the highest standards of cleanliness and hospitality in our hotels across Singapore.
-
Hotel Operations Manager
6 days ago
Singapore VILLAGE HOTEL CHANGI Full timeJob Title: Hotel Operations ManagerVillage Hotel Changi is seeking an experienced and skilled Hotel Operations Manager to join our team. The successful candidate will be responsible for ensuring the smooth operation of the hotel, providing excellent customer service, and driving revenue growth.Company Overview:Village Hotel Changi is a 4-star hotel located...