Gaming Operations Specialist
3 days ago
Estimated Salary: $80,000 - $110,000 per year
Job OverviewWe are seeking an experienced Gaming Operations Specialist to join our team in Garena. As a key member of our operations team, you will be responsible for planning and executing seasonal in-game content on a local level.
Key Responsibilities- Strategic Planning: Develop and execute seasonal in-game content plans tailored to local market preferences, ensuring alignment with business objectives.
- Communication Coordination: Collaborate with cross-functional teams to configure in-game communication and CRM systems, guaranteeing seamless messaging across events.
- Product Roadmap Support: Identify unmet player and admin requirements, contributing to the development of product feature and tool roadmaps.
- Data-Driven Decision Making: Measure product feature success, optimize performance through split-testing, and drive rapid iteration based on data insights.
- Analytics and User Research: Analyze important metrics, user feedback, and trends to inform game economy and feature optimization decisions.
- Presentation and Communication: Deliver insightful analyses and presentations to both technical and non-technical audiences, providing actionable recommendations.
- User Understanding: Build deep knowledge of the product and players through regular user research methods, including surveys, interviews, and focus groups.
- Bachelor's degree from a reputable university
- Strong analytical skills, with ability to develop meaningful insights and identify areas for improvement
- Experience in overseeing, building, and iterating functions and processes
- Adaptable fast learner with strong logical thinking and problem-solving skills
- Excellent communication and project management skills, with ability to handle multiple tasks in an organized manner and deliver under pressure
Garena offers a dynamic work environment, opportunities for professional growth, and a competitive salary range of $80,000 - $110,000 per year.
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