Resident Liaison Officer
23 hours ago
The Lentor Residence PTE LTD is seeking an experienced Resident Liaison Officer to join their team. The ideal candidate will have a strong background in administration and excellent communication skills.
Job DescriptionKey Responsibilities:
- First point of contact for applicants, answering phone calls and responding to email queries in a timely and professional manner.
- Assist in the admissions process, ensuring all necessary documents are completed and up-to-date.
- Maintain accurate records of residents' files, including completion of forms and data updates.
- Conduct financial Means Tests to determine subsidy quantum and liaise with residents' next-of-kin or guarantors regarding billing and charges.
- Update the ILTC portal with relevant information and assist in preparing monthly reports.
- Manage debt collection, reminding clients of due payments and outstanding balances.
- Contribute to the department's Key Performance Indicators (KPIs) and ensure they are met.
Requirements:
- Minimum GCE O Level qualification.
- At least 1 year of relevant working experience.
This is a fantastic opportunity for someone looking to develop their career in resident liaison services. As a key member of the team, you will play a vital role in ensuring seamless communication between residents, family members, and staff.
We offer a competitive salary of SGD $35,000 - $45,000 per annum, depending on experience, plus additional benefits.
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