
Temporary Booking Office Assistant
2 days ago
Job Summary:
We are seeking a highly motivated and organized professional to fill the role of Temporary Booking Office Assistant. This individual will be responsible for maintaining exceptional service standards for scheduling and bed booking calls, handling challenging customer interactions, and implementing effective service recovery protocols.
Key Responsibilities:
- Provide timely and courteous responses to customer inquiries.
- Adhere to established appointment scheduling procedures and guidelines.
- Effectively disseminate hospital and departmental updates to stakeholders.
- Ensure calls are answered promptly using standard greetings.
- Handle difficult customers and implement service recovery protocols as needed.
Requirements:
- No prior experience is required; however, a strong work ethic and ability to learn quickly are essential.
Desirable Skills:
- Excellent interpersonal skills.
- Effective communication and problem-solving abilities.
- Administrative skills and attention to detail.
- Ability to adapt to changing situations and priorities.
- Good time management and organizational skills.
Benefits:
This temporary role offers an opportunity to gain valuable experience in a dynamic environment and contribute to the success of our team.
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