Healthcare Service Executive
1 month ago
Position Overview:
The Clinic Executive plays a vital role in ensuring a seamless experience for patients visiting our healthcare facilities. This position encompasses a variety of responsibilities aimed at enhancing patient satisfaction and operational efficiency.
Key Responsibilities:
- Facilitate a welcoming environment for patients attending our clinics.
- Deliver exceptional customer service, including patient registration, managing waiting times, processing medications, and handling invoicing and payments.
- Assist medical professionals during in-clinic procedures and provide necessary support as a chaperone.
- Conduct clinical tasks such as basic wound care, electrocardiograms (ECGs), and nebulizer treatments.
- Ensure timely and accurate submission of claims to relevant government bodies and corporate partners.
- Oversee the management of medications, supplies, and equipment, ensuring proper restocking and cleanliness.
- Perform additional duties as assigned to support clinic operations.
Qualifications:
- Strong commitment to customer service and a willingness to learn.
- Experience with clinic operations or familiarity with Plato CMS is a plus.
- Availability for two weekday evenings and one weekend shift is advantageous.
- Ability to work collaboratively within a team environment.
- Open to candidates with no prior experience.
Work Environment:
This position is integral to the smooth functioning of our clinics, contributing to the overall patient experience and operational success.
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