Healthcare Service Executive

1 month ago


Singapur, Singapore Minmed Group Pte Ltd Full time

Position Overview:

The Clinic Executive plays a vital role in ensuring a seamless experience for patients visiting our healthcare facilities. This position encompasses a variety of responsibilities aimed at enhancing patient satisfaction and operational efficiency.

Key Responsibilities:

  • Facilitate a welcoming environment for patients attending our clinics.
  • Deliver exceptional customer service, including patient registration, managing waiting times, processing medications, and handling invoicing and payments.
  • Assist medical professionals during in-clinic procedures and provide necessary support as a chaperone.
  • Conduct clinical tasks such as basic wound care, electrocardiograms (ECGs), and nebulizer treatments.
  • Ensure timely and accurate submission of claims to relevant government bodies and corporate partners.
  • Oversee the management of medications, supplies, and equipment, ensuring proper restocking and cleanliness.
  • Perform additional duties as assigned to support clinic operations.

Qualifications:

  • Strong commitment to customer service and a willingness to learn.
  • Experience with clinic operations or familiarity with Plato CMS is a plus.
  • Availability for two weekday evenings and one weekend shift is advantageous.
  • Ability to work collaboratively within a team environment.
  • Open to candidates with no prior experience.

Work Environment:

This position is integral to the smooth functioning of our clinics, contributing to the overall patient experience and operational success.



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