Healthcare Service Representative
4 weeks ago
Job Overview
As a vital member of our healthcare team, you will be responsible for delivering exceptional service to our patients and visitors. Your duties will encompass patient registration, scheduling appointments, and managing billing processes. You will also play a crucial role in preparing consultation rooms, handling patient records before and after appointments, and assisting physicians during examinations and minor procedures.
Key Responsibilities
- Facilitate patient registration and appointment scheduling efficiently.
- Ensure consultation areas are properly prepared for patient visits.
- Retrieve and manage patient records accurately.
- Support physicians during physical examinations and minor medical procedures.
Qualifications
- GCE 'N'/'O' Level, Nitec/Higher Nitec, or Diploma, with a preference for candidates with experience in customer service or the healthcare sector.
- Exhibit a friendly demeanor and a strong commitment to service excellence.
- Possess excellent interpersonal and communication skills.
- Demonstrate the ability to work effectively under pressure and collaborate within a team.
- Be proficient in computer usage.
Work Environment
This position operates during office hours, including alternate Saturday half-days. The role is categorized under the Ancillary job family and is based in Yishun (North).
Job Level
Non-Executive
Education Level
NITEC / Higher NITEC, A-Levels, Diploma
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