Insights Driven Manager

5 days ago


Singapore Quantum Leap Career Consultancy Full time
About the Role

We are seeking a talented CRM Manager to join our team at Quantum Leap Career Consultancy.

Job Description

In this role, you will be responsible for transforming customer data into meaningful insights, ensuring every interaction is personalized, seamless, and impactful.

Your Mission:
  • Own the Customer Database: Maintain and enhance data accuracy, completeness, and integrity.
  • Turn Data into Strategy: Analyze CRM data, uncover patterns, and provide insights that shape sales and brand initiatives.
  • Understand Customer Behavior: Track and interpret customer journeys, preferences, and interactions.
  • Optimize CRM Systems: Establish workflows, maintain data consistency, and continuously improve the CRM ecosystem.
  • Collaborate for Impact: Work cross-functionally with marketing, sales, and other teams to develop integrated CRM strategies.
  • Competitive Edge: Benchmark industry trends, analyze competitors, and refine CRM strategies to stay ahead in the market.
What We Offer:
  • Be at the forefront of data-driven decision-making in a dynamic industry.
  • Work with a passionate team dedicated to delivering exceptional customer experiences.
  • Enjoy a role where strategy meets creativity, and insights lead to action.


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