Operational Excellence Leader

2 days ago


Singapore beBeeOperational Full time $100,000 - $140,000

Job Overview

We are seeking an experienced Operational Excellence Leader to join our team. In this role, you will be responsible for managing and optimizing daily operational processes, leading and supervising team members, and identifying process improvements.

Main Responsibilities

  • Manage and optimize daily operational processes to ensure efficiency and effectiveness.
  • Lead and supervise team members, providing coaching, evaluation, and development opportunities.
  • Identify and implement process improvements to enhance operational efficiency.
  • Collaborate with internal departments to drive business results.
  • Set and monitor key performance indicators (KPIs) to measure success.
  • Maintain high service quality standards and continuously improve service levels.
  • Address operational issues and complaints, developing preventive solutions.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • Minimum 3 years of experience in operations management or team leadership.
  • Strong problem-solving and analytical skills.
  • Ability to multitask and adapt in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office, especially Excel.
  • Japanese and English speaker.
  • (Preferred) Industry-specific knowledge or experience.


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