Mortgage Portfolio Manager
3 weeks ago
At HSBC, we're committed to helping our customers achieve their financial goals. As a Mortgage Retention Manager, you'll play a critical role in ensuring our high net worth customers have access to the best mortgage solutions.
Key Responsibilities:- Reprice and service mortgage loans for high net worth customers
- Provide independent mortgage solutions to meet the home ownership needs of existing mortgage customers
- Build relationships with existing mortgage customers to deliver excellent service and drive customer loyalty
- Work closely with the product team to optimize repricing packages and profitability of the existing mortgage portfolio
- Execute proactive retention exercises initiated by the product team
- Review and streamline existing processes to provide a seamless customer experience
- Experience in sales and financial sector preferred
- Good understanding of related financial regulations and regulatory compliance
- Clear and concise written and verbal communication
- Effective time management, problem-solving, and negotiation skills
- A Degree/Diploma with minimum of 3 years of relevant working experience in retail banking products
To be considered for this role, you must have the relevant rights to work in Singapore.
At HSBC, we're committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.
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Mortgage Portfolio Manager
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Mortgage Portfolio Manager
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