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Technical Support Specialist

2 weeks ago

Singapore beBeeTechnical Full time $4,500 - $6,000
Job Title: Technical Support Specialist

We are seeking a highly skilled and motivated Technical Support Specialist to join our team. The successful candidate will provide technical assistance to our customers, ensuring that their computer hardware and software needs are met.

  • The ideal candidate will have a strong understanding of computer hardware and software, as well as excellent communication skills.
  • A background in IT or a related field is preferred, but not required.
  • The position requires the ability to work independently and as part of a team, with a strong attention to detail and problem-solving skills.

In this role, you will be responsible for:

Key Responsibilities:
  • Providing technical support to customers via phone, email, and in-person.
  • Troubleshooting computer hardware and software issues.
  • Performing installations and repairs of computer equipment.
  • Maintaining accurate records of customer interactions.

To be successful in this role, you will need:

Required Skills and Qualifications:
  • Strong technical knowledge of computer hardware and software.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • High school diploma or equivalent required; degree in IT or related field preferred.

This is an exciting opportunity to join our team and contribute to the success of our organization. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply.