Luxury Retail Operations Manager
4 days ago
Company Overview
We are a leading luxury watch brand seeking an experienced Boutique Director to lead our retail operations in the high-end market.
Salary: $120,000 - $150,000 per annum, depending on experience and qualifications.
Job Description:
- Manage sales performance by setting objectives for the team and implementing strategies to achieve them.
- Analyze business results through various reports to propose action plans for reaching targets.
- Lead the team to acquire, build, and maintain key clients through effective CRM techniques.
- Implement activities to drive client repeat visits and build customer loyalty.
- Oversee store operations, billing, daily reconciliation reports, management reports, cash management, and after-sales service requests.
Required Skills and Qualifications:
- 8 years of solid experience in luxury retail operations at a managerial position with a successful track record.
- Experience in the high-end luxury watch industry is a plus.
- Excellent relationship and leadership skills.
- Impeccable attention to detail with a can-do attitude.
- A creative mind that helps you act strategically.
Benefits:
- Opportunity to work in a dynamic and multicultural environment.
- A competitive salary package including benefits.
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