Accommodation Specialist

6 days ago


Singapore Granmil Holdings Full time
About the Position

We are seeking an Accommodation Specialist to join our team at Granmil Holdings. In this role, you will be responsible for ensuring that all guest rooms are prepared and maintained to a high standard, and that all guests have a comfortable and enjoyable stay.

You will work closely with our housekeeping team to ensure that all rooms are cleaned and maintained to a high standard, and that all guest needs are met. You will also be responsible for handling guest complaints and resolving any issues promptly and professionally.

Key Responsibilities:

  • Prepare and maintain guest rooms to a high standard
  • Work closely with the housekeeping team to ensure that all rooms are clean and maintained
  • Handle guest complaints and resolve any issues promptly and professionally
  • Ensure that all guest needs are met, including providing additional amenities or services
  • Collaborate with other departments to ensure that all guest needs are met

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and multitask
  • High level of attention to detail and organizational skills
  • Commitment to delivering exceptional customer service
  • Ability to work independently and as part of a team


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