IT Hardware Technician

1 week ago


Singapore beBeeComputer Full time $4,000 - $6,000
Job Title

We are seeking a skilled IT Professional to join our team as a Computer Hardware Specialist. As a key member of our technical staff, you will provide expert support for desktops, laptops, and printers.

Key Responsibilities
  1. Hardware Service and Support: Provide timely assistance for hardware-related issues, including break-fix, installation, deployment, relocation, and ad-hoc projects.
  2. Customer Communication: Keep customers informed about service appointments, status updates, and closure of service incidents.
  3. Collaboration and Escalation: Work closely with dispatchers, leads, and supervisors to ensure jobs are completed and closed on time. Escalate customer satisfaction issues and technical challenges to supervisors in a timely manner.
  4. Inventory Management: Accurately account for parts used during repairs, ensuring timely, proper, and accurate accounting practices.
  5. Ad-Hoc Duties: Perform other duties as assigned by management, ensuring seamless execution of tasks.
Required Skills and Qualifications
  • Troubleshooting expertise
  • Proficiency in hardware, particularly laptops
  • Problem-solving skills
  • Knowledge of computer hardware and technical services
  • Compliance understanding
  • Experience with Windows Operating Systems
  • Technical services skills, including computer repair
Benefits and Opportunities

This role offers opportunities for growth and professional development, with the chance to work on diverse projects and collaborate with a talented team.

Additional Information

Please note that this position requires adherence to company policies and guidelines. We reserve the right to seek reimbursement for mishandled or damaged parts due to negligence.


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