Building Customer Relationships

1 week ago

Singapore beBeeCustomerService Full time $4,000 - $6,000
Job Title: Financial Services Representative

  We are seeking a dedicated professional to join our team as a Financial Services Representative. As a key member of our organization, you will be responsible for delivering exceptional customer service and upholding the highest standards of professionalism.

  Key Responsibilities:

  • Provide world-class customer service while maintaining a professional image at all times.
  • Be proactive in ensuring a seamless experience for customers during appointments.
  • Clearly explain contract terms, products, and details to customers in a clear and concise manner.
  • Assist customers with loan applications and provide support throughout the process.
  • Answer customer queries and explain loan procedures over the phone.
  • Manage clients' accounts, including accurate data entry of customer details.
  • Perform administrative duties such as photocopying and filing when necessary.

  Requirements:

  • Entry-level position with the right skill set.
  • No prior experience required.
  • Friendly and positive attitude.
  • Excellent communication skills.
  • Proficient English and Mandarin language skills for liaising with Mandarin-speaking customers.

  Career Benefits:

  • Attractive salary and team incentives.
  • Quarterly team building activities.
  • Incentives for meeting KPIs.
  • A highly accessible workplace near public transportation.
  • Comprehensive on-the-job training provided.

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