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Operational Efficiency Coordinator

2 weeks ago

Singapore beBeeOperations Full time $4,000 - $8,000
Job Description:

We are seeking an experienced and results-driven Operations Manager to oversee the day-to-day activities of our organization.

This role is responsible for ensuring smooth coordination between sales, production, and logistics teams. The ideal candidate will possess excellent problem-solving skills, be a hands-on team player with strong communication skills, and have the ability to maintain operational efficiency while delivering excellent customer service.

  • Coordinate with the sales team to process customer orders and ensure timely order fulfillment.
  • Verify order accuracy and monitor inventory levels to avoid shortages or overstocking.
  • Communicate production requirements with the manufacturing team to meet customer demands.
  • Track production schedules and address any delays or bottlenecks.
  • Plan and manage delivery schedules in coordination with the logistics team and ensure timely and accurate delivery of goods to customers.
  • Address customer inquiries related to orders, deliveries, or other operational matters.
  • Manage complaints and ensure customer satisfaction.
  • Maintain accurate records of orders, production, inventory, and logistics.
  • Prepare operational reports for management review.
  • Identify and implement process improvements to enhance operational efficiency.
Required Skills and Qualifications:
  • 1 to 2 years related experience.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Experience in inventory management and purchasing is a plus.
  • Ability to work independently and as part of a small team.
  • High level of attention to detail and accuracy.
  • Strong problem-solving skills and the ability to handle unexpected challenges.