Chief of Staff South Asia Governance Team Leader

1 month ago

Singapore HSBC Full time

Drive Impact with HSBC

HSBC is seeking a high-calibre professional to join our Wealth and Personal Banking (WPB) team as a Chief of Staff South Asia Governance Team Leader. This role offers a unique opportunity to make a real impact and contribute to the delivery of our purpose: opening up a world of opportunity.

About the Role

Wealth and Personal Banking helps deliver on HSBC’s purpose by providing our customers with borderless banking and world-class wealth management. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. The Governance team drives all governance, office management, and strategic calendar management, partnering with regional and global functions to drive regional initiatives.

Responsibilities

  • Drive overall governance activities for the Chief of Staff office by planning and managing meetings, creating meeting packs, taking accurate and clear minutes, and ensuring timely circulation of actions and follow-up.
  • Lead the coordination and organization of Chief of Staff activities, such as Off-sites, management meetings, and other events required by the WPB South Asia Head.
  • Coordinate the drafting and support of creation of Regional/Group governance forum papers and strategic/thematic papers, in partnership with other CoS teams.
  • Develop, maintain, and support reporting on the scorecard for the WPB South Asia Head and support the cascade of scorecards for Market Heads reporting to the WPB South Asia Asia Head.
  • Manage governance and other strategic performance dashboards, liaising with business functions to ensure supporting materials are reviewed and aligned with overall Group/Market and/or regional messages and strategic direction.
  • Support communications activities, working alongside communications professionals to create briefings for internal and external events, Town Halls, and newsletters.
  • Lead and coach junior members of the Chief of Staff team, taking an active role in managing interns and graduates within the team.
  • Manage team operational activity, including business continuity planning and strategic diary management for the WPB South Asia Head.
  • Act as deputy for the Head of Governance, WPB South Asia Chief of Staff Office.

Requirements

  • Background in the financial services industry, with a sound understanding of the Wealth and Personal Banking business at HSBC.
  • Previous experience working in a Business Management or Chief of Staff role, or in a Front-Line area (in Products, Segments, Channels, or overall business leadership).
  • Display effective collaboration skills and be able to influence and work effectively with senior stakeholders across functions.
  • Focus on outcomes and solution-oriented.
  • Able to work in a fast-paced dynamic environment.
  • Strong analytical skills and a keen capacity to process complex information and synthesise key themes and issues swiftly and accurately.
  • Excellent written and verbal communication skills with outstanding attention to detail.
  • Can navigate and deliver results in a matrixed organization, cutting through complexity to drive solutions.
  • Able to approach ambiguous problems strategically and translate concepts into actionable plans to drive business results.

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