Amusement Center Assistant Manager

7 days ago

Singapore beBeeCustomerService Full time $3,000 - $6,000
Job Description

As a member of the Service Crew, you will be responsible for ensuring a fun, safe, and enjoyable experience for all guests. You will assist in the operation of amusement facilities, provide excellent customer service, maintain cleanliness and order in the facility, and perform various tasks to support the overall operation.

Key Responsibilities
  1. Customer Interaction: Greet and welcome guests upon arrival, assist with game instructions, prize redemption, and general inquiries, handle guest complaints and issues promptly and courteously.
  2. Amusement Facility Operation: Monitor and maintain amusement equipment, troubleshoot and perform minor repairs, ensure all games are operational and report any malfunctions to the maintenance team.
  3. Cash Handling: Operate the cash register and handle financial transactions accurately, process payments for game tokens, tickets, and merchandise, balance cash drawers at the beginning and end of shifts.
  4. Facility Maintenance: Keep the amusement facility clean and organized, regularly sanitize high-touch surfaces and game equipment, ensure restrooms and common areas are clean and stocked with supplies.
  5. Team Collaboration: Work cooperatively with other team members to ensure smooth operations, attend team meetings and training sessions as required, assist in special events and promotions within the facility.
Required Skills and Qualifications
  • Previous experience in customer service or a similar role preferred.
  • Basic knowledge of amusement facilities and equipment is a plus.
  • Strong communication and interpersonal skills.
  • Ability to handle cash transactions accurately.
  • Ability to perform physical tasks, including lifting and standing for extended periods.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to communicate fluently in English and Mandarin.
Benefits

5 days work week available on request.

Personal Attributes
  • Friendly and outgoing personality.
  • Strong problem-solving skills.
  • Attention to detail and a proactive attitude.
  • Ability to work well in a team-oriented environment.
  • Passion for providing excellent customer service.

Visual Merchandising, Housekeeping, Inventory, Arranging, Retail Sales, Financial Transactions, Selling, Teamoriented, Cashiering, Customer Satisfaction, Customer Service

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