Strategic Business Operations Lead

7 days ago


Singapore KPMG - Singapore Full time

Job Title: Strategic Business Operations Lead

About the Role

We are seeking a highly skilled Strategic Business Operations Lead to join our team at KPMG in Singapore. As a key member of our operations team, you will play a crucial role in driving business excellence and process improvement across our organization.

Job Description

The ideal candidate will have a strong background in business operations, process improvement, and project management. You will be responsible for managing operational activities, including resource allocation, hiring, productivity, staff performance review, training, quality management, and risk assessment. Additionally, you will ensure timely reporting to senior management and identify opportunities for AI-enabled process improvements and automation.

Responsibilities
  • Oversee and coordinate operational activities, including resource allocation, hiring, productivity, staff performance review, training, quality management, and risk assessment.
  • Ensure business unit data is up-to-date and provide regular reporting to senior management.
  • Identify AI/technology-enabled process improvement and automation opportunities within the business unit.
  • Collaborate with cross-functional teams to manage AI/technology-enabled process improvement initiatives.
  • Create and maintain documentation of updated processes, procedures, and work instructions.
  • Establish metrics to track and report on process performance.
Requirements
  • Bachelor's degree in Business Administration, Information Technology, or a related discipline.
  • At least 2 years of experience in business operations, process improvement, project management, or related fields.
  • Proven track record of implementing successful process improvement or internal innovation initiatives.
  • Strong analytical skills, with experience in analyzing data using Excel and BI tools.
  • Excellent communication, interpersonal, and stakeholder management skills.

Estimated salary range: SGD 120,000 - SGD 180,000 per annum, depending on qualifications and experience.



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