Cloud Services Engineer
6 days ago
About the Job Description
- This role involves providing technical support and maintaining Cloud Services, physical servers, and workstations.
- The ideal candidate will have experience in administering network devices, managing Windows Server environments, and implementing security patches and updates.
- Strong communication skills are required to provide technical support through various channels.
- A strong working knowledge of Microsoft 365 services is essential, including Exchange Online, Teams, OneDrive, SharePoint, and Microsoft Office applications.
- The role requires collaboration with vendors for hardware and software maintenance and upgrades.
- Knowledge of Active Directory, DNS, DHCP, and Group Policy is necessary.
- The ability to maintain accurate documentation and generate regular reports is critical.
Key Responsibilities
- Maintain and troubleshoot Cloud Services, physical servers, and workstations.
- Monitor network devices and ensure seamless connectivity.
- Manage Windows Server environments and implement security patches and updates.
- Provide technical support through remote desktop sessions, email, phone, and face-to-face.
- Administer Active Directory and collaborate with vendors.
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