Cloud Services Engineer

6 days ago


Singapore Thakral One Pte Ltd Full time

About the Job Description

  • This role involves providing technical support and maintaining Cloud Services, physical servers, and workstations.
  • The ideal candidate will have experience in administering network devices, managing Windows Server environments, and implementing security patches and updates.
  • Strong communication skills are required to provide technical support through various channels.
  • A strong working knowledge of Microsoft 365 services is essential, including Exchange Online, Teams, OneDrive, SharePoint, and Microsoft Office applications.
  • The role requires collaboration with vendors for hardware and software maintenance and upgrades.
  • Knowledge of Active Directory, DNS, DHCP, and Group Policy is necessary.
  • The ability to maintain accurate documentation and generate regular reports is critical.

Key Responsibilities

  • Maintain and troubleshoot Cloud Services, physical servers, and workstations.
  • Monitor network devices and ensure seamless connectivity.
  • Manage Windows Server environments and implement security patches and updates.
  • Provide technical support through remote desktop sessions, email, phone, and face-to-face.
  • Administer Active Directory and collaborate with vendors.

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