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Operations Loans Specialist

2 months ago

Singapore A-IT SOFTWARE SERVICES PTE LTD Full time
Job Title: Operations Loans Executive

At A-IT SOFTWARE SERVICES PTE LTD, we are seeking a highly skilled Operations Loans Executive to join our team. As an Operations Loans Executive, you will be responsible for performing a variety of tasks related to secured loans, including record creation, system updating, disbursement, and fee payments.

Key Responsibilities:
  • Process record creation and system updating in Bank's operating systems relating to Secured Loans
  • Process disbursement & fee payments relating to Secured Loans
  • Prepare payment instructions/advice & notification letters to customers
  • Review & update system reports on daily, weekly and monthly basis
  • Filing of source reports & media and arrange archival
  • Handle customer / lawyer's enquiries
  • Assist in audit preparation, UAT, system enhancement etc
  • Manage adhoc project assigned by Team Manager / Supervisor
  • Ensure all requests are processed within specified Service standard, timely and accurately
  • Highlight any discrepancy / deviation to the Team Manager/ Supervisor
  • Ensure high quality level in services delivery
  • Support the Team Manager/Supervisor to ensure the smooth operation of the team /department
  • Assist Team Manager / Supervisor by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk
Requirements:
  • Business and Finance, Business Administration, Operations Management or related disciplines preferred
  • Minimum 2 years of relevant experience in financial institutions, either in Credit Operations or Secured Loans
  • Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best in class services delivery
  • Strong analytical, systemic, and problem-solving skills with ability to deep diving into issues & details
  • Good organizational skills with demonstrated ability in managing event/project
  • Good communication and presentation skills
  • Knowledge of Process Improvement Toolkit and metrics/measurement
  • Good understanding of operational risks
  • Meticulous with eye for details Flexibility and ability to multi-task and take on different types of roles and activities at the same time
  • Proficient in Microsoft Office especially in Advanced Microsoft Excel & Microsoft PowerPoint