Senior Loan Operations Specialist
1 week ago
We are seeking a highly skilled Senior Loan Operations Specialist to join our Consumer Banking Group Operations team at DBS Bank Limited. The successful candidate will be responsible for performing record creation and system updating in Bank's operating systems relating to Secured Loans. Additionally, they will process documentation check, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.
Key Responsibilities
- Perform record creation and system updating in Bank's operating systems relating to Secured Loans.
- Process documentation check, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.
- Prepare instructions, payment, advices & notification letters to customers/law firm
- Perform reconciliation of General ledger accounts, transactions & documents
- Review & update system reports on daily, weekly and monthly basis.
- Handle filing of source reports & media and arranging for archival.
- Handle customer / lawyer's enquiries
- Manage adhoc project assigned by Team Manager, UAT, system enhancement etc
- Ensure all requests are processed within specified Service standard, timely and accurately. Ensure high quality level in services delivery
- To highlight any discrepancy / deviation to the Team Manager/ Supervisor.
- Support the Team Manager/Supervisor to ensure the smooth operation of the team /department
- Assist team Manager / supervisor by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk
- Minimum 2 years of relevant experience in financial institutions with either Credit Operations or Secured Loans knowledge
- Good organizational skills and meticulous with eyes for details
- Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best in class services delivery
- Good understanding of operational risks.
- Strong articulation of knowledge to stakeholders
- Proficient in Microsoft office especially Microsoft Word and Excel
DBS Bank Limited is a leading financial institution in the region, and we offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
If you are a motivated and detail-oriented individual with a passion for delivering high-quality services, we encourage you to apply for this exciting opportunity.
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